After I started this job, serving people, it makes me realize how much I miss Malaysia, and how much more ‘chin chai’ (non-fussy) people are back home. The amount of ‘rubbish’ I get from people here are incredible…
First of, I’m working in a food court restaurant, it’s not even a restaurant. Just a little bit more ‘high class’ (hence the price), like Pavilion in Kuala Lumpur. As we, Malaysians are very familiar with the food court term, where else it’s fairly new to the people here (I’m actually quite surprised). So in food court, all you do is order food, pay, and collect food from the counter. Easy right? NO!
All time question I get from people:
1. Is there a waiter or waitress who will take the food to me?
Answer: NO!!! It’s a food court!!!
2. Why are your drinks so expensive?
Back in Malaysia, we just order a drink and pay, regardless whether it’s cheap or expensive. We don’t complain, even if we do, we complain to ourselves. HERE??? They complain like mad!!! It’s like they are born to COMPLAIN! ‘Why is your drink so expensive? I can get it from the supermarket for £??’ My all time answer: ‘buzz off!!!! get it from supermarket then!’ Of course I don’t say that, all I can do is smile, and wish they can just go away. And you know what, in the end, they will still buy =.=
3. So what food do you sell? Chinese food?
=.= Just because I’m chinese, doesn’t mean I work for a chinese restaurant! I’m working for Carribean Restaurant, so no chinese food! Looks can be SO deceiving.
4. Do you have dumplings, oxtails, soup, fish, goat curry, mac and cheese, festivals, patties etc etc etc…
Mate, even if you are in a British restaurant, you won’t have ALL of the british food. People expect us to have thousands of items in the menu. I understand we need to expand the menu, but we focus on quality not quantity. And when I tell people that we don’t have, their reaction will always be like it’s the end of the world! ‘What do you mean you don’t have this???!!’ My answer: ‘ errr…eat somewhere else!!!’ Again, I don’t say that, I wish!
Oh!!!! Sometimes I really wish I don’t have to serve rude customers, but it’s part of the job. Just need to forget about it and don’t think too much about it, else I’m wasting not only my energy but my time! I always tell myself, what goes around comes around. They will get the same treatments some where else. One more day to go till weekend comes!
*Not all customers are like what I have mentioned above, just some. :p
Shern & Rachel Foo 